Privacy policy
Last updated: 15 November 2026
The short version. Everything you put into Renvoda stays on your iPhone. We don’t have accounts, servers that hold your data, analytics or ads, so we never see what you add. If you turn on backup, a copy goes to your own iCloud, which only you can reach.
Who we are
Renvoda is made by KAG Technologies Ltd (“we”, “us”), company number 17575044, registered office c/o Isaacs, Trust House, 5 New Augustus Street, Bradford, England, BD1 5LL. You can contact us at hello@renvoda.app.
What Renvoda keeps, and where
Renvoda keeps what you add: each item’s name, shop, dates, price, order number, notes and returns link, any photo of a receipt or order, your settings and your running totals (such as money refunded). All of this is stored inside Renvoda on your iPhone. It is not sent to us or to anyone else, and we can’t see it.
Reading receipts, screenshots and PDFs
When Renvoda reads a photo, screenshot or PDF, it uses Apple’s text recognition, which runs on your iPhone. The picture and its text are not uploaded anywhere.
Sharing to Renvoda
When you share something to Renvoda from another app (for example an order email from Mail), Renvoda only gets what you chose to share. It reads it on your phone and keeps only the details you save.
Reminders
Reminders are set up on your iPhone and shown by iOS. They don’t go through any server of ours.
iCloud backup
If you turn on iCloud backup, Renvoda saves a copy of your items and photos in your own iCloud Drive, under your Apple Account. Apple’s privacy policy covers iCloud. We can’t see or reach your backup. You can turn backup off in Renvoda’s Settings, and delete the copy in your iPhone’s Settings: tap your name, then iCloud, then Manage Storage, then Renvoda.
Shops’ websites
When you tap Arrange return, Renvoda opens the shop’s returns page in your web browser. From then on you are on the shop’s website, and the shop’s own privacy policy applies. Renvoda doesn’t tell the shop anything.
Buying Renvoda Pro
Renvoda Pro is bought through Apple’s App Store. Apple handles the payment. We don’t receive your name, email or card details. Apple gives us sales reports that don’t identify you.
What we don’t do
- No accounts or sign-in.
- No analytics, advertising or tracking, and no third-party tools in the app that collect data.
- We never sell or share your information.
- Renvoda can’t see your bank account, cards or emails.
If you email us
If you email us, we get your email address and whatever you write. We use it only to reply and to fix problems you tell us about, because helping you is in both our interests. Our email is passed on through Cloudflare’s email routing to our mailbox. We delete support emails when we no longer need them, and keep them for no more than two years.
This website
This website uses no cookies, analytics or tracking. Like any website, our hosting provider (Cloudflare) handles basic connection details such as your IP address to deliver pages and keep the site secure. We don’t use them to identify you.
Children
Renvoda doesn’t collect information from anyone, including children.
Your rights
Because your Renvoda data stays on your phone, you are in control of it: edit or delete items in the app, or delete the app to remove everything on your phone (and delete your iCloud backup as above). For anything you’ve emailed us, you have rights under UK data protection law, including to see, correct or delete it. Email hello@renvoda.app. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes
If we change how Renvoda handles information, we’ll update this page and the date at the top. If a change means Renvoda would collect any data, we’ll say so clearly in the app before it happens.